Network Engineer (Synectics plc)

Synectics is looking for a skilled Network Engineer to help develop, manage and support our global infrastructure. This role requires providing comprehensive network support, optimising our growing Cisco infrastructure, contributing to global standardisation, and deploying advanced security solutions.

The ideal candidate will have hands-on experience with Cisco, Fortinet, and exposure to cloud infrastructure and hold a current Cisco certification.

Principal Accountabilities

• Provide 2nd and 3rd-line support for networking issues, promptly resolving incidents and addressing performance issues. Conduct root-cause analysis for network incidents, implementing lasting solutions.
• Help design, manage, configure, and optimise the group’s growing Cisco-focused infrastructure, as well as cloud infrastructure, including Azure and AWS. Participate in global standardisation initiatives to ensure consistency and best practices across sites.
• Assist in the design and implementation of Fortinet’s security and SD-WAN solutions to enhance network security and performance. Support the deployment and management of the Zscaler solution in securing internet access and comprehensive threat protection.
• Continuously monitor network and cloud performance, making recommendations for improvements. Generate performance reports on network and cloud availability and usage for stakeholders, providing clear insights and proactive recommendations. Use network monitoring tools for real-time insights and proactive alerting.
• Document all network and cloud configurations, changes, and incidents, maintaining accurate records for audit and compliance purposes. Ensure compliance with the Group’s policies, standards, and regulatory requirements.
• Stay informed about the latest advancements in networking and cloud technologies. Collaborate with cross-functional IT teams to support the Group’s initiatives and infrastructure projects, working effectively both independently and as part of a team.
• To be an ambassador of Synectics’ behaviours and values which are: we are human, we are customer driven, we are enterprising, and we are honourable.
• Any other reasonable duties as directed by management.
• Travel to offices to provide hands-on support and physical intervention for tasks such as installing and configuring equipment.

Key Personal Attributes

• Strong analytical and troubleshooting skills.
• Excellent communication and documentation abilities.
• Ability to work independently and as part of a team.
• Valid Full UK Driving Licence is required
• Effective time-management skills with an ability to handle multiple priorities.
• Knowledge of industry best practices for network and cloud standardisation and compliance.

Qualifications and Experience

• Cisco Certification – CCNA minimum
• Proficient experience in a similar role, supporting complex network infrastructures.
• Experience with Fortinet security solutions and SD-WAN configuration and management (Essential)
• Experience with Zscaler configuration and management. (Desirable)
• Certifications such as ITIL, or other relevant qualifications. (Desirable)
• Experience with Cisco Meraki. (Desirable)
• Experience with network monitoring tools for proactive network management. (Desirable)
• Cloud infrastructure exposure, including Azure and AWS. (Desirable)

Eligibility for Employment in the UK

In accordance with current legislative requirements within the UK, any successful applicant must produce verification of their eligibility to live and work in the UK. Such verification should be taken in advance of the employment start date and the applicant will be unable to start in their role until this has been received by Synectics.

Our Commitment to Equality and Diversity

Synectics plc and its subsidiaries are committed to promoting equal opportunities in employment and in our employment policies for recruitment, selection, training, development and promotion. Such policies are in place to ensure that both job applicants and employees of Synectics receive equal treatment regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.