Latest Synergy 3 Features

Synergy 3 2019

Designed to make your world easier

Introducing enhanced customizable mapping, camera management, and third-party integration capabilities, this is the most customer-centric iteration of Synergy 3 to date.

With advanced mapping and automation features, an ever-increasing integration ecosystem, and streamlined support options, Synergy 3 2019 combines power and performance with flexibility and a user-friendly experience:

  • Seamlessly navigate CAD maps
  • Easily integrate fisheye cameras
  • Immediately trigger incident reviews
  • Effortlessly add the latest technologies
  • Quickly access support tools

Explore the features below or use the form to request a demo.

Synergy 3 2019 Demo Request

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Smarter mapping capabilities

Map-centric display and navigation have always been a key advantage of our Synergy 3 command and control platform – ensuring alarms, information, and footage can be quickly pinpointed, viewed, and understood with locational context. The addition of easy-upload CAD mapping in our 2019 release takes this a step further.

Seamless CAD mapping tailored to customer needs

Customers can now import and effortlessly navigate CAD maps. With this new functionality, operators can:

  • Automatically plot cameras
  • Use intuitive device selection tools
  • Customize alerts and alarms
  • Easily implement layout changes by uploading new CAD files and avoiding the need for laborious re-plotting of camera and alarm icons

Complementing, and interoperable with, existing GIS mapping capabilities, this new level of flexibility ensures customers can take advantage of a surveillance solution truly tailored to their needs.

Impressive camera features

In Synergy 3 2019, improved fisheye camera de-warping capabilities allow operators to seamlessly navigate 360-degree footage and transform this into multiple fixed views for easy monitoring, review, and export. This is designed to work with any fisheye camera, whether from Synectics or a third-party manufacturer.

Easier fisheye integration

This latest Synergy release also supports H.265 compression for IP cameras compliant with ONVIF Profile S, ensuring customers have greater freedom to select cameras perfectly matched to their requirements.

Increased intelligent automation

Customers will discover numerous tools to further support situational awareness and incident management, even under pressure.

For tracking and investigating events as they unfold, alerts can be more easily set up to trigger ‘quad view’ layouts, enabling the simultaneous review of both live and recorded footage.

Immediate forensic investigation of live and recorded footage

In addition, through a new clip mode, any footage viewed in any video layout is automatically imported to the clip basket. This enables quick and easy transfer to the Incident Locker, eliminating the need to add this video to an incident retroactively.

Of course, not all logged footage ends up being vital. This is why, after 31 days, Synergy can now also issue review reminders that give operators the option to delete as required.

More integration options

Synergy 3 2019 doesn’t just offer more built-in benefits - it offers true tailorability and reflects our vast, and ever-increasing, ecosystem of third-party integrations.

Notable solutions now compatible with Synergy 3 include:

  • Schneider Electric’s IoT platform, EcoStruxure
  • Suprema’s BioStar access control system
  • Oracle’s Simphony point-of-sale solution
  • NDI's Talon ANPR

To deliver even greater choice and flexibility for our customers, we’ve developed an SDK tool to help third-party technology companies and developers write their own integrations to our command and control platform.

Support tools that save time and make sense

A new approach to help

Our new in-software help function unlocks the right support, at the right time, to help users get the most out of their solution. Using the dedicated icon within Synergy 3, operators can access the core help menu or a new contextual mode. Once selected, this mode allows users to click on any area within Synergy 3 in order to receive clear, precise guidance relevant to that specific aspect.

Yet to upgrade to Synergy 3?

Discover the highlights of upgrading to Synergy 3, the intelligently integrated security and surveillance management solution from Synectics with backwards compatibility with Synergy Pro.

Use the link below to access more information, including a detailed comparison of Synergy 3 and Synergy Pro, as well as success stories from customers who have already upgraded to Synergy 3.

Highlights of Upgrading to Synergy 3

The easiest way to contact Synectics is through our inquiry form.


For local contacts and information, please browse our list of offices.


For technical product support, simply visit our Global Support Portal.


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