Centralized systems control for faster incident response and improved process management.
Consolidated management of critical systems
For any transport hub or network, the ability to quickly identify potential threats is key to passenger and asset protection, but is only part of the security equation. Operators also need to be able to act on relevant information quickly, efficiently, and consistently, making interoperability essential.
Our open protocol solutions, with Synergy 3 at their core, consolidate and contextualize data from disparate security, safety, and transport-specific, third-party systems to provide operators with complete, real-time situational awareness. Importantly, they also help make insight actionable, as integrated systems can be controlled and managed using Synergy 3’s highly-customizable interface.
Using a single, unified command and control solution to manage multiple systems saves time, resources, and enhances operational capabilities. On receiving threat or event alerts, for example, users can lock/unlock doors, raise entrance/exit barriers, issue commands, instructions, and warnings through VoIP communications, and control cameras to gain an accurate view of events.
Incident management, convergence, and collaboration
Integration and interoperability is a powerful pairing, one made even more effective when coupled with dynamic decision support tools, which guide users through the most appropriate, and procedure-compliant, steps for any given situation.
Integration capability presents the holistic view of the situation, tailored workflows identify the actions required, and interoperability, with systems ranging from access control to public address, via Synergy 3 delivers the means to take decisive action.
In addition to aiding incident management, by ensuring that critical response measures can be implemented quickly by users, interoperability with a wide range of systems supports the automation of key responses, or elements of response processes.
For example, on verification of unattended luggage, the system can be programmed to verify location details and visual information, and notify security personnel in a specific radius of the item detected.
This capability also supports operators seeking to converge security and surveillance to facilitate vehicle-to-ground communications, for example, distress or emergency alerts from a train or bus can trigger the transmission and prioritization of video footage to a station control room, alongside relevant vehicle journey data. The same principles also support broader collaborative working with external agencies, such as the police or local authorities.