On-vehicle CCTV and the volumes of data captured by operators are rising exponentially. It is vital that the end-user is fully aware of and understands the legal obligations of both management and distribution of the data
With a powerful rules engine at its heart, the opportunity was there to explore data integration and management on a different level ‒ to deliver complete situational awareness.
Any data obtained containing personal information ‒ or which can be used to identify an individual ‒ must be held and processed in line with the Data Protection Act 1998 (DPA).
The DPA is enforced by the Information Commissioner's Office (ICO), which can fine, enforce, audit, and even prosecute operators who breach the Act.
Responsible management and use of data
Operators must comply with the following when processing data:
1. Always store data safely and securely
2. Ensure data is processed fairly and lawfully
3. Take into account the effect on the individual and their privacy
4. Have clear rules, policies and audit trails in place that the public can access
5. Keep associated data accurate and up to date
6. Use data for limited, specifically-stated purposes
7. Retain data only as long as necessary
8. Provide appropriate training, knowledge and information to all staff accessing data
9. If requested, be able to provide a copy of the information held about a person and the reason for holding it within 40 days
10. Only share the data with approved third parties and prove it has been lawfully obtained and stored securely
How technology can help
Modern on-vehicle surveillance technology has been specially designed to operate in challenging environments, ensuring clarity, reliable data capture, and supporting consistent evidence management protocols.
On-vehicle systems such as digital video recorders (DVRs) and cameras have been ruggedized to withstand extreme road conditions and can continue recording in the event of an incident. With tamper-proof and high-definition IP camera technology, data integrity and clarity is protected from the outset.
Integrated surveillance management platforms, such as Synergy 3 can help operators address many of their data management obligations. For example, unifying telematics, CCTV, and other on-vehicle third-party systems provides a more holistic understanding of events with comprehensive data analysis.
Synergy 3’s customizable incident management engine stores data as evidence within a secure storage location for a complete managerial audit trail.
For authentication purposes, Synergy 3 creates a Secure Hash Algorithm (SHA-2) encryption code, providing a unique number for each channel of video recorded. If someone alters the footage, a different numerical code is applied which can be compared to the original file to confirm if the footage was modified.