Cookie Policy

Cookie Policy

Synectics plc, owner of and

Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our site. By accepting cookies on this site, you accept the terms of this policy.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Essential cookies. These are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our Website.
  • Analytical cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
  • Marketing cookies. These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the tables below:


Website Name Purpose Expiration Period AllowAllCookies

Mandatory website functionality cookie used to store if the user has accepted or rejected optional cookies.

Six months __RequestVerificationToken

Mandatory website functionality cookie. To help prevent CSRF(Cross-Site Request Forgery) attacks, ASP.NET MVC uses anti-forgery tokens, also called request verification tokens.

Session __cfduid

Cloudflare per-client security settings for Twilio and Outbound assets. Zendesk Cookie Policy

Session _cf_bm

This Cloudflare cookie helps manage incoming traffic that matches criteria associated with bots. Zendesk Cookie Policy

30 minutes _zendesk_authenticated

This is a flag that’s set when a user is authenticated to display the most up-to-date content. Zendesk Cookie Policy

Session _zendesk_cookie

Saves arbitrary preference settings. Zendesk Cookie Policy

One year _zendesk_shared_session

Authentication cookie - set to be anonymous. Zendesk Cookie Policy

Eight hours



Cookie Name Purpose Expiration Period
Google _ga, _ga_E6FF58TTE7

This cookie enables us to recognise you when you return to our site and allows you to use our site in a way that makes your browsing experience more convenient. Google Privacy Policy

Two months
Google _gid

This cookie registers a unique ID that is used to generate statistical data on how the visitor uses the website. It is used to send data to Google Analytics about the visitor's device and behaviour. It tracks the visitor across devices and marketing channels. Google Privacy Policy

One day
Google _gcl_au

The cookie is updated every time data is sent to Google Analytics. Used to distinguish users. _gcl_au cookie is created by google tag manager which is a first party cookie for conversion linker functionality. This cookie is Third Party (Statistical). Google Privacy Policy

90 days
Microsoft _clck

This cookie stores a unique ID that is used by Microsoft Clarity to generate data about how you use the website.

One year
Microsoft _clsk

This cookie allows Microsoft Clarity to store and combine pages you visit into a single session recording.

One day
Microsoft CLID

This cookie identifies the first time Microsoft Clarity identified you on any website using Clarity.

One year



Cookie Name Purpose Expiration Period
LinkedIn Insight Tag ln_or

This cookie is set by LinkedIn. This cookie registers statistical data on users' behaviour on the website to determine which ads are displayed in order to improve campaign results and enable reporting to measure the effectiveness of ads. LinkedIn Cookie Policy

One day
Microsoft MUID

This cookie identifies unique web browsers visiting Microsoft sites. Microsoft Clarity uses data collected for advertising, site analytics, and other operational purposes.

One year
Microsoft ANONCHK

This cookie indicates whether MUID is transferred to ANID, a cookie used for advertising. Microsoft Clarity doesn't use ANID, so this is always set to 0.

10 minutes
Microsoft MR

This cookie indicates whether to refresh MUID.

One week
Microsoft SM

This cookie synchronises the MUID cookie across Microsoft domains.

End of session


Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

All cookies will expire in accordance with the expiration period.