Synectics plc, owner of www.synecticsglobal.com and support.synecticsglobal.com
Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our site. By accepting cookies on this site, you accept the terms of this policy.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
- Essential cookies. These are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our Website.
- Analytical cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
- Marketing cookies. These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them in the tables below:
Essential
| Provider | Website | Name | Purpose | Expiration Period |
|---|---|---|---|---|
|
Cookiebot |
synecticsglobal.com |
CookieConsent |
Stores your cookie consent preferences, ensuring the cookie banner does not reappear on subsequent visits. |
One year |
|
Cloudflare |
synecticsglobal.com |
cf_clearance |
Proof that a visitor has successfully passed a security challenge (such as a CAPTCHA or bot check), allowing them to bypass further verification. |
One year |
|
Cloudflare |
synecticsglobal.com support.synecticsglobal.com |
_cf_bm |
Used by Cloudflare Bot Management to identify and mitigate automated traffic, protecting the website from "bad" bots and scrapers. |
30 minutes |
|
Microsoft |
synecticsglobal.com |
__RequestVerificationToken |
A security cookie designed to prevent Cross-Site Request Forgery (CSRF) attacks by ensuring that the person submitting a form is the same person who requested the page. |
Session |
|
Zendesk |
support.synecticsglobal.com |
_help_center_session |
Cloudflare per-client security settings for Twilio and Outbound assets. Zendesk Cookie Policy |
Session |
|
Zendesk |
support.synecticsglobal.com |
_zendesk_authenticated |
A flag is set when a user is authenticated to ensure the most up-to-date and personalised content is displayed. Zendesk Cookie Policy |
Session |
|
Zendesk |
support.synecticsglobal.com |
_zendesk_cookie |
Stores recognised devices and preference settings to manage your support session. Zendesk Cookie Policy |
One year |
|
Zendesk |
support.synecticsglobal.com |
_zendesk_shared_session |
An authentication cookie that allows your login state or anonymous session to be maintained as you move across different support pages. Zendesk Cookie Policy |
Eight hours |
Analytical
| Cookie | Name | Purpose | Expiration Period |
|---|---|---|---|
|
|
_ga |
Used by Google Analytics to distinguish unique users by assigning a randomly generated client identifier for traffic reporting. Google Privacy Policy |
One year |
|
|
_ga_E6FF58TTE7 |
A specific Google Analytics 4 (GA4) cookie used to maintain session state and track your journey across different pages of the site. Google Privacy Policy |
One year |
|
|
_gid |
Registers a unique ID used to generate statistical data on how the visitor uses the website, tracking behaviour across sessions on a daily basis. Google Privacy Policy |
One day |
|
|
_gcl_au |
Used by Google AdSense to track conversions and experiment with advertisement efficiency across websites. Google Privacy Policy |
90 days |
|
Microsoft |
_clck |
Stores a unique user ID for Microsoft Clarity to ensure that behaviour from the same user is connected across different visits to the same site. |
One year |
|
Microsoft |
_clsk |
Used by Microsoft Clarity to group all page views and actions by a single user into a single session recording. |
One day |
|
Microsoft |
CLID |
Used to identify the first time Microsoft Clarity recognised a user on any website that uses Clarity services. |
One year |
Marketing
| Cookie | Name | Purpose | Expiration Period |
|---|---|---|---|
|
|
test_cookie |
A temporary cookie used by DoubleClick (Google) to check if the user's browser supports cookies. Google Privacy Policy |
15 minutes |
|
|
bcookie |
A browser identifier cookie used to track the use of embedded LinkedIn services, such as the "Follow" button. LinkedIn Cookie Policy |
One year |
|
|
ln_or |
Used to register statistical data on users' behaviour on the website to measure the effectiveness of LinkedIn advertising campaigns. LinkedIn Cookie Policy |
One day |
|
|
li_gc |
Stores your consent for the use of cookies for non-essential purposes on LinkedIn's platform. LinkedIn Cookie Policy |
Six months |
|
|
lidc |
Used for load balancing to ensure LinkedIn services perform optimally by selecting the best data centre for your location. LinkedIn Cookie Policy |
One day |
|
Mailchimp |
MCPopupClosed |
Ensures that a newsletter subscription pop-up does not reappear after you close it. |
One year |
|
Mailchimp |
_mc_link |
Used to track the performance of links within Mailchimp marketing emails to understand which content users find most relevant. |
30 days |
|
Microsoft |
MUID |
A unique identifier used by Microsoft to track browsers across Microsoft sites for advertising and analytics purposes. |
One year |
|
Microsoft |
ANONCHK |
Indicates whether the MUID is transferred to ANID, a cookie used for advertising across Microsoft domains. |
10 minutes |
|
Microsoft |
MR |
Indicates whether the MUID cookie should be refreshed or updated. |
One week |
|
Microsoft |
SM |
Used by Microsoft to synchronise the MUID cookie across various Microsoft domains for consistent user identification. |
Session |
|
Vimeo |
vuid |
Assigns a unique ID to track video viewing behaviour and preferences for embedded Vimeo videos. |
Two years |
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You can block cookies by activating the setting in your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site.
All cookies will expire in accordance with the expiration period.