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Transport Cloud Services

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Transport Cloud Services

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Real-Time Situational Awareness

Synectics' Cloud Services is a flexible and scalable solution to improve passenger safety, incident management, operational efficiencies, and enable collaborative investigations.

Telematics Mapping & User Metrics
Incident Management
Asset Health & Audit History
Stream Video

Telematics Mapping

Deliver complete fleet visibility and faster incident response by combining on-vehicle metadata with video footage, enabling quick location-based searches across the entire fleet and access to footage of external events for extended “off-vehicle” coverage.

With real-time tracking of every vehicle’s location, route, direction and speed, you can respond instantly, ensure procedures are followed correctly, and improve safety and operational confidence across your fleet.

User Metrics

Get the insight and evidence you need to improve performance and make informed decisions.

By monitoring usage and data for trend analysis, you can uncover patterns such as seasonal spikes in incidents, the most common types of events, or which teams are most active. These datasets can also be exported for use in other data management systems. With this knowledge, you can identify risks earlier, allocate resources more effectively, and continuously optimise operations.

Collaborate securely and efficiently by giving you complete control over who sees what and for how long, ensuring sensitive information is always protected.

Investigations move faster with the ability to prioritise and access the most critical footage first, while synchronised video playback with supporting data such as GPS, speed and alarms provides a clear and accurate picture of events.

Built-in privacy tools, including advanced face and scene redaction, safeguard individuals’ identities and ensure compliance, allowing you to share evidence with confidence and focus on resolving incidents sooner.

Learn more about the Cloud Evidence Locker

Asset Health

Monitor asset health by ensuring that cameras, hard drives, and recordings are always functioning as expected, with snapshots and recording maps that automatically validate footage before processing incident requests. Email notifications can be configured for critical asset health issues, including alerts for HDD failure, assets going offline, camera failures, and recording failures.

Role-based access control enables easy management of who can view and act on information across various regions or depots. Customisable asset groups provide full flexibility to align permissions with your operational structure, giving you greater reliability, security, and control over your entire fleet.

Audit History

Complete audit trail of all key actions, grouped by individual user sessions, giving you full visibility and accountability across every area.

This makes it easy to validate compliance with internal processes and legislation, while also supporting training and continuous improvement. With clear, traceable records, you can operate with confidence and demonstrate best practice whenever required.

Request live video streams from connected assets in real time, enabling rapid response to driver emergencies, customer complaints, or monitoring needs.

Recorded footage is instantly accessible, with a recording map that validates date and time selections to guarantee requests are accurate and reliable. This ensures you always have the right evidence at the right moment to protect your drivers, resolve issues quickly, and maintain trust.

Complete Flexibility and Control

Hardware-Agnostic

The T2000 software operates on any hardware, serving as a gateway to Synectics Cloud Services. Alternatively, it can be deployed on T2000 hardware featuring built-in GSM capabilities for 4G connectivity.

Secure

Maintain full control over your footage, including compliance with geographic hosting requirements. Mandatory two-factor authentication (2FA) and role-based access control (RBAC) ensure secure and restricted access to footage.

Data Privacy

Shared footage is configured with a retention period, ensuring GDPR compliance. Facial redaction safeguards passenger privacy, and inverse redaction blurs everything except selected areas, which is ideal for sensitive investigations.

Request a Demo of our Cloud Services for Transport.

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