Helping Operators of High-Footfall Facilities Protect Their Customers, Reputation, and Profits

Our integrated surveillance solutions enable early threat detection, quick and safe incident management, and identification of commercial opportunity through data analysis.

Improved Performance through System Integration

Working in tandem with traditional security cameras, the powerful integration, data mining, and reporting capabilities of our solutions mean Point of Sale data, video, access control, RFID, analytics, and staff information can be analyzed to flag up suspicious activity to help prevent shrinkage and detect employee fraud.

Keeping customers safe is essential, but for high-footfall environments so is having the ability to prevent fraudulent claims. Our solutions deliver detailed image capture in difficult lighting conditions and facilitate seamless integration with systems such as access control, video, and analytics to help security teams detect, review, and respond to health and safety incidents.

In an emergency, retail and leisure facilities need to conduct quick and safe evacuation, liaise efficiently with external agencies, and maintain constant situational awareness as events unfold. Through system interoperability, data analysis, and the use of dynamic workflows, our solutions can meet these needs while also ensuring all important evidence is securely logged.

From identifying preferred shopping routes and linger points, to monitoring spending patterns and visitor flow, Synergy 3’s powerful integration capabilities and data analysis engine - Dataveillance - offers retail and leisure organizations information-driven insights that can guide planning, support better customer service, and boost profitability.


Detecting Threats and Enabling Efficient, Informed Decision-making

Highly scalable, flexible, and open protocol - Synergy 3 combines, mines, and manages information from integrated systems to identify isolated or cumulative threats quickly, and supports rapid, informed decision-making.

Its highly customizable Dataveillance engine and workflow functionality enable on-screen instructions to be generated in line with an organization’s specific Standard Operating Procedures, to ensure that even in the most demanding of circumstances, correct procedures are followed.


Image Clarity and Data Protection Combined

Every Synectics IP camera delivers 50/60 fps streaming and True WDR ensuring impressive performance, even in challenging low-light conditions.

With ONVIF Profile S and G compliance across the range, our dome, PTZ, fisheye, and bullet cameras are easy to install and compatible with third-party solutions, while Backfilling technology offers unparalleled protection against data loss.


Critical Information Made Clear

Configurable to suit any control room, Synectics Display Wall appliances enable the display of up to 32 live and recorded streams from a wide range of SD, HD, and megapixel IP cameras, DVRs, and encoders.

When deployed with Synergy 3, features such as drag-and-drop configuration, real-time incident and system status monitoring, and threat level display give surveillance teams a clear and actionable view of incoming threats and ongoing situations.


User-friendly, Flexible Solutions for Truly Tailored Control

Responsive to swipe, touch, and stick-driven commands, Synectics’ comprehensive EX300 Control Suite blends app-loaded tablet technology with ergonomically designed keypads and joysticks, to create individually tailored workstations that help operators work faster and smarter.

Enabling users to customize their experience, establish ‘hot-key’ commands, and quickly transition between frequently used functions and features within Synergy 3, the EX300 streamlines surveillance control in environments where rapid response and efficient management are crucial.


Failsafe Surveillance That Eliminates Risk of Downtime

Compatible with leading cameras and encoders, Synectics’ highly scalable PSN 4 provides up to 126TB of storage with a throughput of 700 mbps for exceptional data performance and ultra-reliability.

On-board health-check, data replication, hot swap redundancy, edge recording/backfilling compatibility, and secure evidence locker/data encryption all deliver dependable recording, storage, and audit trails that eliminate risk of downtime and demonstrate regulatory/protocol compliance.


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Maintenance Contracts

We offer a range of maintenance contracts that provide priority access to support, enhanced response times, and scheduled preventative maintenance visits.



Our courses cover engineer training, basic maintenance and trouble-shooting, and advanced operator training, and can be delivered on or off-site. LEARN MORE


Our highly skilled teams of engineers can provide commissioning services, installation supervision, site acceptance testing (SAT), and on-site engineering support.LEARN MORE

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