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Ealing Council wanted new ways to deliver on public-safety and operational objectives. With a specific aim to enhance incident detection rates and reaction capabilities, they needed a solution that could be tailored to their exact needs.
The flexibility of Synergy has enabled them to redefine incident management, leading to a doubling of detection rates and modernised approach to reporting.
"What we commissioned was a Synectics solution. What we got was an Ealing solution."
CCTV Manager, London Borough of Ealing