Failsafe, Flexible Casino Surveillance

In gaming, surveillance is not merely critical to security. Continuous coverage is crucial to regulatory compliance and profitable operations, and system scalability is essential for expansion.

In 2019 we secured the surveillance contract for Harrah’s Hoosier Park Racing & Casino in Indiana. This is the third Harrah’s property we support in the US, and the fifth Caesars property in our portfolio.

The 700-channel solution developed for Harrah’s Hoosier Park will be used for all aspects of risk management, from fraud prevention to theft detection. It will cover the entire casino facility – home to over 2,000 slots and a rapidly expanding range of live table games.

Brett Davis, Director of Surveillance at Hoosier Park, said: “We know the Synergy solution we’ve specified will integrate with any third-party system we need it to, grow with us, and enable us to migrate to IP cameras and new technologies as and when we want. Having also received great training, we’re excited to see where we can go with this.”

“Synectics has one of the best reputations for gaming surveillance and not just from a system reliability point of view – the Synergy solution also plays well with others which gives us the flexibility we need."

Having witnessed Synergy easily scale to support expansion at sister site Indiana Grand Racing & Casino, the team at Harrah’s Hoosier Park is already looking at the system’s future potential, including connecting satellite betting sites.

Stephanie Mayes, Synectics Vice President of Sales, Americas, said: “Our business is built on trust. Casinos trust that with our technology, surveillance never stops. They also trust that the solutions we design will always evolve to accommodate changing needs. Securing our third Harrah’s property is reflective of this successful strategy in action.”

“Synectics has one of the best reputations for gaming surveillance and not just from a system reliability point of view – the Synergy solution also plays well with others which gives us the flexibility we need."

Brett Davis, Director of Surveillance, Hoosier Park Racing & Casino