World-Class Integrated Protection

This world-class integrated gaming resort in Asia offers guests a truly integrated experience. Comprising luxury accommodation, vast retail space, high-end international dining, wellness facilities, entertainment venues, and a casino featuring over 100 new-to-market table games, the property is a ‘destination resort’ by design.

Protection, privacy and perfect compliance

From day one, it needed a surveillance solution to match. One capable of delivering reliability at scale from a specialist experienced with gaming and local authority regulatory compliance intricacies. By choosing a Synergy security and surveillance solution to deliver centralised management of over 9,000 third-party fixed and PTZ cameras and access control systems, that’s exactly what the customer now has in place.

“To do this, we needed a 24/7 solution capable of covering the entire property - including front and back of house areas – ensuring safety and security while protecting visitors' privacy. All this is done while also guaranteeing compliance with the exact requirements of local authorities. Our Synergy solution delivers against this complex wish list.”

Scalability and usability – both matter

With around the same number of cameras to monitor as police protecting New York City, the surveillance team also benefit from usability features designed to make live monitoring and rapid footage review as efficient and simple as possible.

“For instance, team members can personalise their dashboards to suit their way of working and create shortcuts for commonly used functions, all of which means they can work faster and smarter – two things essential for surveilling an integrated resort of this size.”

“When you are talking gaming resort surveillance, the technical aspects of any system are key. Not least, multiple levels of redundancy and resilience to eliminate any chance of data loss, coupled with security features to protect us from information or footage leaks and potential cybersecurity risks. But all this is worth little if the system is difficult to use, especially when you have over 9000 cameras to watch. The solution we have addresses all these needs."

An integrated resort needs an integrated solution

A key feature of Synergy is its open architecture. In addition to enabling the customer to leverage a wide variety of ONVIF-compliant third-party cameras, this also enables seamless integration with various systems and technologies. Now and in the future.

The Synergy surveillance solution directly integrates with the property's Point of Sale (POS) systems and the site’s extensive access control system. Synergy’s built-in rules engine ensures the management teams are alerted to potential issues, including fraudulent activity, tailgating and unauthorised access to specific areas – with vital live footage immediately prioritised in the event of any incident.

The spokesperson concluded: “Every detail of this resort has been designed to demonstrate excellence. That ethos isn’t just reserved for the front of the house."