Five Ways Synergy Can Improve Stadium Safety

This blog shares five ways Synergy security and surveillance software helps venue operators manage complex public safety requirements. 

1. How stadium operators detect security threats and suspicious behaviours

AI-powered video analytics can help stadium operators identify potential security threats in real time. Analysing live video streams using integrated facial recognition can identify persons of interest, including previous visitors who violated venue rules and individuals featured on local and international watchlists.

Synergy’s AI-driven video surveillance tools can also detect predefined events and suspicious behaviours, such as loitering near restricted areas or unauthorised access attempts. When a potential threat is identified, operators receive immediate alerts, enabling a faster and more effective response.

What's more, this can be achieved without infringing public privacy rights. Features such as automated face blurring and video redaction help protect the identities of members of the public while still enabling operators to investigate quickly. 

2. How video analytics help identify suspicious objects and vehicles

Video analytics can use AI to automatically identify objects of interest, such as unattended bags, packages and unauthorised vehicles, and generate alerts tailored to a venue or stadium’s predefined rules and conditions. 

Not only this, but AI video analytics can enable operators to search recorded footage using visual attributes such as clothing colour or vehicle type. Combined with Automatic Number Plate Recognition (ANPR) and License Plate Recognition (LPR) technology, this can help create virtual ‘no-drive’ zones around entrances, exits and pedestrian areas, enabling faster responses to unauthorised vehicle activity.

3. How stadiums ensure a consistent emergency response

The UK's Terrorism (Protection of Premises) Act 2025 (Martyn's Law) requires organisations responsible for public venues and events to improve preparedness for terrorist incidents and demonstrate effective security planning and response capabilities.

Sports stadium and arena operators are categorised as Publicly Accessible Locations (PALs) – venues and sites that members of the public can access and must be prepared to respond effectively to security and safety incidents. While no organisation can prevent every eventuality, operators can ensure a consistent, coordinated response when an incident occurs. Synergy's workflows functionality helps make this possible.

Workflows are designed to reflect an organisation's standard operating procedures (SOPs), guiding operators through the appropriate actions based on live data from video surveillance systems and other integrated technologies.

As incidents develop, on-screen guidance updates dynamically in response to changing conditions and incoming information. This helps operators make informed decisions under pressure, reduces the risk of inconsistent responses, and ensures that established procedures are followed regardless of who is on duty. 

With the Synergy mobile app, field-based personnel can also contribute directly to incident workflows by submitting evidence, triggering alerts and collaborating with control room operators in real time. The result is a faster, more coordinated incident response that supports both operational resilience and visitor safety.

4. How operators can automate emergency procedures

Workflows can be programmed to automate specific emergency response activities, reducing the need for manual intervention and helping operators act quickly when every second counts.

Field-based personnel can be assigned workflows via the Synergy mobile app. Enabling security teams to receive tasks, follow guided procedures, collect evidence and update the control room as incidents unfold.

On a larger scale, automated workflows can coordinate full-scale evacuation plans, including public announcements, lighting control, door access, and dispatching security staff. Each action can be triggered in line with predefined emergency plans. This improves operational efficiency, enabling faster decision-making and protecting visitor safety during critical incidents.

5. How stadiums share information with police and emergency services

Remote access to incident data and remote evidence sharing play an important role in helping stadium and venue operators collaborate with police, emergency services, and other authorised responders.

These capabilities provide a secure way for CCTV control room teams to share live video feeds, recorded footage, and real-time incident data with trusted external agencies. Through a permissions-based access system, authorised users can quickly access the information they need to support real-time incident response, improve situational awareness, and accelerate decision-making during critical events.

Remote evidence sharing allows authorised responders to instantly access and share recorded video footage, images, and other incident-related evidence. By providing immediate access to relevant footage and incident records, organisations can accelerate investigations, improve collaboration, and reduce incident response times.